Navigation Menu

DOR-WIN Manufacturing

Limited Warranty – Non Transferable

This is to certify that rigid vinyl custom fit windows and vinyl doors sold are fully warranted against material defects in manufacture, and will not peel, corrode, rot, warp, blister or flake

Its insulating glass units will be free from material obstructions of vision as a result of dust or film formation on internal glass surfaces caused by failure of the hermetic seal due to faulty manufacturing (condensation on external glass surfaces does not indicate a faulty product)

The limited warranty period for the vinyl shall be for the lifetime of the original purchaser.

The limited warranty for the insulated glass shall be 5 years from the date of manufacture.

Dor-win does not warranty any parts (examples: balancers, locks, weatherstripping, screws, etc.)

Dor-win will provide free in factory repair or replacement, at its option, of the proven defect due to manufacturing defect, following dor-win’s inspection. In order to obtain performance of this limited warranty, you must contact dealer where product was purchased and provide proof of purchase. It is your obligation to bring your defective product to dor-win mfg. Located at 109 Midland Ave., Elmwood Park, NJ 07407 (201) 796-4300. The repaired or replaced product will be returned at owner’s expense. Dor-win will not be responsible for any costs such as labor, freight, removal or reinstallation of product.

Service calls to the home will be made at the prevailing rates.

This limited warranty does not appy to any of the following:

  1. Damage incurred during or after installation, including but not limited to ripped, cut, torn, or bent screen; or breakage, cracks, or scratches in glass
  2. Window hardware, balancers, and latches
  3. Drafts or water leakage through storm doors or storm windows
  4. Normal wear & tear
  5. Faulty or improper installation, building construction, design, or handling, abuse, misuse, accidents, flood, fire or acts of god.

This limited warranty is in lieu of all other guarantees and warranties, express or implied, dor-win makes no other expressed or implied representation or warranty of any kind.